Return
– You can return the goods purchased from us within 14 days, without giving any reason. This period begins with the delivery of the Product to the Consumer or a person other than the carrier designated by the Consumer.

To take advantage of the free return, it is required to submit a statement of withdrawal (can be on the form, but it is not necessary). Such statement should be sent to us by e-mail to [email protected] or by postal mail to the following address: SIMPLI Piotr Urbański ul. Pływacka 136 94-127 Łódź. Detailed information regarding the return of goods is part of the store’s Terms and Conditions

Complaint
– We make every effort to ensure that the products and services we offer are of the highest quality and meet your expectations. However, if you are not satisfied with their performance, or have noticed another defect, please feel free to contact us to solve the problem.

• First of all, we will ask you to contact us by email [email protected] or by phone 505 353 885. We may be able to help solve the problem without having to ship the product.
• If you need to send the product to us, please describe the problem, provide the invoice or receipt number, expectations of how the complaint will be handled, carefully package and send the product to us at the address:

SIMPLI Piotr Urbanski
Ul. Swimming 136
94-127 Łódź

• We encourage you to use the warranty form. This will speed up the claims process