{"id":7238,"date":"2021-01-20T10:52:03","date_gmt":"2021-01-20T09:52:03","guid":{"rendered":"https:\/\/onvolt.pl\/regulations\/"},"modified":"2025-03-19T12:13:02","modified_gmt":"2025-03-19T11:13:02","slug":"regulations","status":"publish","type":"page","link":"https:\/\/onvolt.pl\/en\/regulations\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;justified&#8221; global_colors_info=&#8221;{}&#8221; custom_padding=&#8221;|||14px||&#8221;]<\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong> Terms &amp;Conditions of the OnVolt.pl online store (hereinafter referred to as &#8220;regulations&#8221;)<\/strong><\/span><\/h1>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>I. Preliminary provisions<\/strong><\/span><\/h2>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The online store operating at <a style=\"color: rgba(22, 17, 10, 0.94);\" href=\"https:\/\/www.onvolt.pl\"><u>https:\/\/www.onvolt.pl <\/u><\/a>is an online trading and service platform (hereinafter referred to as &#8220;onvolt.pl&#8221; or &#8220;<span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">www.onvolt.pl<\/a><\/span>&#8221; or &#8220;<span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span>&#8221; or &#8220;Online Store&#8221; or &#8220;Platform&#8221;) operated by: OnVolt Urba\u0144ski Sp. k., with its registered office in \u0141\u00f3d\u017a, at ul. P\u0142ywacka 136, 94-127 \u0141\u00f3d\u017a, NIP: 7272883365, REGON: 540013303 &#8211; entered into the National Court Register under KRS number: 000113504 maintained by the minister responsible for the economy.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">These Regulations of the Online <span style=\"text-decoration: underline;\">Store <a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">www.onvolt.pl<\/a><\/span>, hereinafter referred to as the &#8220;General Terms and Conditions of Sale&#8221;, define the rules for using the online store operating at &#8220;www.onvolt.pl&#8221;, placing orders for products available in the online store &#8220;<span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">www.onvolt.pl<\/a><\/span>&#8220;, delivering ordered products to a person making purchases in the online store &#8220;<span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">www.onvolt.pl<\/a><\/span>&#8220;, hereinafter referred to as the &#8220;Internet User&#8221; or &#8220;Customer&#8221;, payment by the Internet User of the sales price of the products, the Internet User&#8217;s rights to cancel the order and withdraw from the agreement, and the rules for submitting and considering complaints.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The products and services offered in the Online Store are sold or provided by OnVolt Urba\u0144ski Sp. k.. <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">By using <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">onvolt.pl<\/a><\/span>, including placing orders for products on <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">onvolt.pl<\/a><\/span>, the Internet user agrees to be bound by these General Terms and Conditions of Sale and undertakes to abide by them.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The Internet user declares that the personal data provided by him in the Online Store is the Internet user&#8217;s data.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">One individual, can have only one user account <a style=\"color: rgba(22, 17, 10, 0.94);\" href=\"http:\/\/www.onvolt.pl\">onvolt.co.uk<\/a><\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">When the word &#8220;Warranty&#8221; is used in these terms and conditions, it is to be understood as the seller&#8217;s liability for the conformity of the goods with the contract.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><a style=\"color: rgba(22, 17, 10, 0.94);\" href=\"http:\/\/www.onvolt.pl\"><span style=\"text-decoration: underline;\">OnVolt.pl<\/span><\/a> shall be entitled to block and delete a Customer&#8217;s account if his\/her actions within <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span> violate generally applicable laws, the rights of third parties (including, in particular, rights on intangible property), the personal rights of third parties, the principles of social coexistence or the provisions of these Regulations. The Internet user will be notified of the fact that the Customer&#8217;s account has been blocked, to the e-mail address currently registered on <a style=\"color: rgba(22, 17, 10, 0.94);\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a>.<\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>II. Orders<\/strong><\/span><\/h2>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Ordering process at <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">onvolt.pl<\/a><\/span><\/strong><\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">In order to browse the assortment of the online store <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">onvolt.pl<\/a><\/span> and place orders at <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">www.onvolt.pl<\/a><\/span>, it is necessary:<\/span><\/h3>\n<ul>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">A computer with access to the Internet and a web browser such as Internet Explorer, Google Chrome, Mozilla Firefox, Opera;<\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">active electronic mail (e-mail) account.<\/span><\/h3>\n<\/li>\n<\/ul>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The Internet user may place orders for products available in the assortment of the Online Store <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">www.onvolt.pl<\/a><\/span> for 7 (seven) days a week and 24 (twenty-four) hours a day.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">Placing an order is done in several stages:<\/span><\/h3>\n<ul>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The Internet user registers at the online store www.onvolt.pl and logs into his online account,<\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The Internet user places the goods offered by in his shopping cart,<\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The Internet user chooses the method of delivery,<\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The Internet user chooses the method of payment,<\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The Internet user confirms the order,<\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The Internet user receives an e-mail from onvolt.co.uk confirming the application and acceptance of the order (in the case of a standard bank transfer, the Internet user first receives an e-mail from onvolt.co.uk confirming the application, and then after onvolt.co.uk has credited the amount due, an e-mail confirming acceptance of the order).<\/span><\/h3>\n<\/li>\n<\/ul>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">Placing an order on onvolt.pl constitutes the submission by the Internet User of an offer to conclude a sales agreement for products or services that are the subject of the order with OnVolt Urba\u0144ski Sp. k. (in the case of products or services sold by <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span>).  <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">Information about the fact that the product or service is sold by the Partner is located on the product or service page under the &#8220;ADD TO CART&#8221; button and directly in the Internet user&#8217;s shopping cart after he\/she selects the products.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">An e-mail confirming the receipt of an order is tantamount to <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt <\/a><\/span>&#8216;s acceptance of the order placed by the Internet user and the conclusion of a contract of sale or provision of services between the Internet user and <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span>.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">In the event that the Internet User provides incorrect or inaccurate data, in particular an incorrect or inaccurate address, OnVolt Urba\u0144ski Sp. k. shall not be liable for non-delivery or delay in delivery of the subject of the order to the fullest extent permitted by law.  <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">As soon as the order is ready to be shipped, <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">onvolt.pl<\/a><\/span> will send the Internet user an e-mail informing him or her that the order has been shipped.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">To the fullest extent permitted by law, OnVolt Urba\u0144ski Sp. k. shall not be liable for the blocking by mail server administrators of messages sent to the e-mail address provided by the Internet user or for the deletion and blocking of e-mails by software installed on the computer used by the Internet user.  <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The Internet user is obliged to refrain from any activity that could affect the proper functioning of the Online Store, including the provision of unlawful content.<\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Registration and Login<\/strong><\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">Registration in the Online Store, as well as the use of the functionality of the Online Store are free of charge.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">After registering on the Online Store, each time you log in, you will use the data you provided in the registration form.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">To delete an Internet user&#8217;s account from the Online Store, contact onvolt.pl Customer Service at <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"mailto:sklep@onvolt.pl\">sklep@onvolt.pl<\/a><\/span>.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">Logging in to the Online Store is done by selecting the &#8220;Customer Area&#8221; tab on w<span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">ww.onvolt.pl <\/a><\/span>and entering in the login form the e-mail address and password provided during the registration of the Internet user&#8217;s account.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><a style=\"color: rgba(22, 17, 10, 0.94);\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a> reserves the right to delete an online account if it proves impossible to verify the accuracy of the data provided during the registration process.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The change of data entered by the Internet user during the registration in the Online Store is made via <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\/my-account\/edit-account\/\">www.onvolt.pl\/my-account\/edit-account\/<\/a><\/span>.<\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Prices<\/strong><\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The prices indicated in the Online Store are given in Polish zloty and include VAT. These are gross prices.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">VAT is charged at the rate in effect at the time the order is placed and is included in the price indicated on the site. The prices of goods, listed on www.onvolt.pl, do not include shipping costs, the cost of some packaging or the cost of other additional services ordered by the Internet user, which are payable separately.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">Additional costs will be communicated to the Internet user on the summary screen before final approval of the order.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">Information about products and their prices provided on the pages of the Online Store does not constitute an offer within the meaning of the Civil Code.<\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Forms of payment<\/strong><\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">On <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">onvolt.pl<\/a><\/span> you can pay by:<\/span><\/h3>\n<ul>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">transfer;<\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">via the TPAY system (regulations for this form of payment can be found <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"https:\/\/tpay.com\/user\/assets\/files_for_download\/regulamin.pdf\">here<\/a><\/span>);<\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"><\/span><\/p>\n<\/li>\n<li>\n<h3><span style=\"font-family: inherit;\">via PayPal, by payment card (the regulations for this form of payment can be found <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.paypal.com\/pl\/legalhub\/paypal\/home\">here<\/a><\/span>);<\/span><span style=\"color: rgba(22, 17, 10, 0.94);\"><\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">cash on delivery up to 15.000 z\u0142, excluding batteries.<\/span><\/h3>\n<\/li>\n<\/ul>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><a style=\"color: rgba(22, 17, 10, 0.94);\" href=\"http:\/\/www.onvolt.pl\">OnVolt.co.uk<\/a> guarantees the security of payments made by payment card by using the SSL (Secure Socket Layer) encryption system, outsourcing payment processing to TPAY.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">Electronic payment for ordered products is made through the TPAY Service offered by Krajowy Integrator P\u0142atno\u015bci S.A. providing the Service to Users, based in Pozna\u0144, at Plac Andersa 3 (61-894 Pozna\u0144), entered in the Register of Entrepreneurs of the National Court Register kept by the District Court Pozna\u0144 Nowe Miasto and Wilda, VIII Economic Department of the National Court Register under KRS number 0000412357, NIP number 7773061579, with a share capital of PLN 5,494,980, paid in full.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span> reserves the right to issue promotional codes. Promotional codes have a validity period, during which the Internet user can use the offered code. Only one promotional code can be used for each order placed on <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span>. The code is assigned to one personal online account and can be used once. After the expiration date of the promo code, it is impossible to use the promo code. If an order is returned, promotional codes are not refunded or reissued.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The Internet user&#8217;s bank account will be debited with the amount due for the goods and services selected by the user when the order or the part of the order that the Internet user wants to receive in a separate shipment is complete and ready for shipment.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><a style=\"color: rgba(22, 17, 10, 0.94);\" href=\"http:\/\/www.onvolt.pl\"><span style=\"text-decoration: underline;\">OnVolt<\/span><\/a> also reserves the right to refuse an order if there is a prior payment dispute or there is an excessive level of orders, of which it will inform the Internet user.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><a style=\"color: rgba(22, 17, 10, 0.94);\" href=\"http:\/\/www.onvolt.pl\"><span style=\"text-decoration: underline;\">OnVolt.pl <\/span><\/a>points out that in the situation where the Internet user selects a method of payment &#8211; traditional transfer &#8211; he\/she is obliged to correctly enter data, in particular the title of the transfer. Otherwise, the payment will not be validated properly, and the payment remaining unrecognized will be returned to the account from which it was received.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">Proof of purchase for the order the Internet user will receive:<\/span><\/h3>\n<ul>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">from <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl <\/a><\/span>(for products ordered from OnVolt Urba\u0144ski Sp. k. on <a href=\"www.onvolt.pl\">onvolt.pl<\/a>) to the e-mail address and to the user account on <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">onvolt.pl<\/a><\/span>.   The proof of purchase is an electronic invoice.<\/span><\/h3>\n<\/li>\n<\/ul>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">By registering an Internet user&#8217;s Account on <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span> and accepting these General Terms and Conditions of Sale, the Internet user agrees to issue and receive invoices electronically covering purchases made by the Internet user from <a style=\"color: rgba(22, 17, 10, 0.94);\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a>. Electronic invoices will be sent to the e-mail address provided by the Internet user indicated during registration of the Internet user&#8217;s Account in the Online Store.<\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Confirmation of order \/ payment<\/strong><\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">In the absence of proof to the contrary, the computer data held by <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span>, as well as the data held by <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span> transportation or courier service providers, stored in accordance with applicable security policies, shall constitute evidence of all transactions on the Online Store between <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span> and the Internet user. OnVolt.co.uk will archive orders on an appropriate medium in accordance with applicable regulations. Internet users will be able to access them via www.onvolt.pl, under the &#8220;Customer Zone&#8221; tab.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">In all cases, <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span> recommends the Internet user to keep the e-mail confirming his order.<\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>III. Reimbursement<\/strong><\/span><\/h2>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Basic information<\/strong><\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span> (in the case of products ordered on onvolt.pl from OnVolt Urba\u0144ski Sp. k.) will refund the amounts paid by the Internet User immediately, but no later than within 14 calendar days in the case of:<\/span><\/h3>\n<ul>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">cancellation of an order or part of an order (in which case the corresponding part of the price is refunded) prepaid before its execution;<\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">Onvolt.co.uk&#8217;s inability to fulfill an order prepaid in advance (&#8220;Availability&#8221;);<\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">withdrawal from the contract by the Internet user;<\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span>&#8216;s withdrawal from the contract;<\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">recognition of the complaint by <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span> and the inability to repair the damaged product or replace it with a new one;<\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">recognition of the warranty by <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl <\/a><\/span>and the impossibility of repairing the damaged product or replacing it with a new one.<\/span><\/h3>\n<\/li>\n<\/ul>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">Refunds will be made to the bank account of the credit or payment card used to pay for purchases onvolt.pl or in a manner corresponding to another form of payment used in the purchase process.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">To the fullest extent permitted by law, <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span> shall not be liable for failure to refund paid amounts or delay in refund if, despite sending to the Internet User at the email address provided by him\/her a request to send <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span> the Internet User&#8217;s bank account number, the Internet User does not send <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span> such bank account number. OnVolt Urba\u0144ski Sp. k. shall also not be liable for failure to refund paid amounts or delay in refund if they result from the Internet User providing incorrect address or name data or an incorrect bank account number.   <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">In the event that the return of products (withdrawal from the contract) or the processing of order complaints occur in the <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl <\/a><\/span>store and the order was paid on delivery &#8211; the refund will be made or ordered by Customer Support by <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span><\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">In the event that the Internet user has made payment for an order from a bank account, credit card or payment card that does not belong to him\/her, the refund will be made directly to the holder of that bank account, credit card or payment card with which the payment for purchases on OnVolt.co.uk was made in accordance with the rules described above.<\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>IV. Availability<\/strong><\/span><\/h2>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Basic information<\/strong><\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">Information on goods and prices is valid as long as the goods are visible on <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">www.OnVolt.pl<\/a><\/span>. This does not apply to special actions, the duration of which is specified on the website.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">Internet users can check the availability of items sold by<span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\"> OnVolt <\/a><\/span>on the information page of each commodity.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">All products purchased onvolt.pl come from <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span> warehouses.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">In the event that the ordered product is not available in the <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl <\/a><\/span>warehouse or the Internet User&#8217;s order cannot be fulfilled for other reasons, <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl <\/a><\/span>will inform the Internet User about the situation by sending a message to the e-mail address provided by the Internet User, by text message or by telephone to the number provided by the Internet User within 30 (thirty) days from the date of conclusion of the agreement.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The Internet user has the right to cancel part of the order if some of the goods are unavailable, or to cancel the entire order. In either case, cancellation of the order will be possible provided that <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span> Customer Service is informed in advance of such decision by phone or email (<span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"mailto:sklep@onvolt.pl\">sklep@onvolt.pl<\/a><\/span>). In case of failure to confirm the change\/cancellation of the order or failure to contact the Internet user, <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span> has the opportunity, within 4 days from the day on which Customer Service tried to contact the Internet user, to cancel the order or remove the missing product, of which it will notify the Internet user by e-mail.<\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>V. Delivery<\/strong><\/span><\/h2>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Basic information<\/strong><\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">Goods ordered from OnVolt Urba\u0144ski Sp. k. on <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">onvolt.pl <\/a><\/span>are delivered only within Poland or European Union countries to the delivery address provided by the Internet User in the order.   At the time of placing an order at <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">www.onvolt.pl<\/a><\/span>, the Internet user selects the method of delivery.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The order can be delivered via:<\/span><\/h3>\n<ul>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">DPD courier company<\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">Parcel Machines 24\/7 by InPost Paczkomaty Sp. z o.o<\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">InPost courier company<\/span><\/h3>\n<\/li>\n<\/ul>\n<h5><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h5>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Delivery via DPD courier service<\/strong><\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">Detailed terms and conditions of delivery of an order carried out through the courier company DPD Poland are specified in the terms and conditions of service posted on the website: <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"https:\/\/www.dpd.com.pl\/regulaminy\">https:\/\/www.dpd.com.pl\/regulaminy<\/a><\/span><\/span><\/h3>\n<h5><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h5>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Delivery via courier company InPost Paczkomaty Sp. z o.o<\/strong><\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">Detailed terms and conditions of delivery of an order processed through the courier company InPost Paczkomaty Sp. z o.o are set forth in the terms of service and are available at: <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"https:\/\/inpost.pl\/sites\/default\/files\/docs\/regulaminy\/regulamin-swiadczenia-uslugi-paczkomaty-247-przez-inpost-sp-z-oo-obowiazujacy-od-01022020-1117.pdf\">https:\/\/inpost.pl\/sites\/default\/files\/docs\/regulaminy\/regulamin-swiadczenia-uslugi-paczkomaty-247-przez-inpost-sp-z-oo-obowiazujacy-od-01022020-1117.pdf<\/a><\/span><\/span><\/h3>\n<h4><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h4>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Delivery dates<\/strong><\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">Delivery times listed on <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">www.OnVolt.pl<\/a><\/span> next to a product are indicative only.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">Delivery times are:<\/span><\/h3>\n<ul>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">2 business days (if the ordered product is in stock at <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span>).<\/span><\/h3>\n<\/li>\n<\/ul>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">Delivery times are calculated from the moment the Internet user receives an e-mail from <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span> confirming acceptance of the order. In the case of payment by bank transfer, the delivery period begins to run from the moment <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span> records the transfer of the Internet user. The delivery time may be longer than the aforementioned period, of which the Internet user will be informed by <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span> in the e-mail confirming the dispatch of the order.<\/span><\/h3>\n<h5><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h5>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Receiving a parcel from an InPost Parcel Machine<\/strong><\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The shipment is delivered to the InPost parcel machine selected by the customer on business days. The customer receives e-mail and telephone notification that it can be picked up.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The shipment waits for 2 days to be picked up, after which it is sent back to the local InPost branch, where the customer waits another 3 days.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">In the case of cash on delivery, it is possible to pay only by payment card (Visa, Visa Electron, Mastercard, Maestro) or by PayByLink payment available for banks: Bank BPH S.A. (Transfer from BPH), ING Bank \u015al\u0105ski S.A. (Pay with ING), Bank PEKAO S.A. (Pekao24przelew), BZ WBK S.A. (Przelew24), Alior Bank S.A. (P\u0142ac\u0119 z Alior Bankiem), Alior Bank S.A. (T-Mobile Us\u0142ugi Bankowe), Bank Ochrony \u015arodowiska S.A. (Pay with BOS), Deutsche Bank PBC S.A. (db Transfer), Plus Bank S.A. (Pay with Plus Bank), Bank Pocztowy S.A. (Pocztowy24 e-transfer). For parcel machines that do not have payment terminals, cash on delivery payment will only be available through the PayByLink payment method.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">In the case of cash on delivery, it is possible to pay only by payment card (Visa, Visa Electron, Mastercard, Maestro). If you pick up from your local InPost branch, you must pay for your order in cash.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The customer is informed of every movement of the package by e-mail and SMS message.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">If the parcel is not picked up from the InPost branch, it is sent back to the <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span> warehouse.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Receipt of shipment<\/strong><\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\"><strong>OnVolt.pl<\/strong><\/a><\/span> undertakes to issue a proof of purchase for each completed order.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">When receiving a shipment <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">onvolt.pl<\/a><\/span> recommends the Internet user to check the visible condition of the goods and the completeness of the shipment. If defects are found (damaged packaging, missing products, damaged or broken goods), the Internet user should:<\/span><\/h3>\n<ul>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">accurately describe in the waybill the condition of the shipment, justifying the refusal of acceptance,<\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">obtain the supplier&#8217;s signature under its comments in the bill of lading,<\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">report onvolt.co.uk the occurrence of such situation within 3 calendar days excluding holidays.<\/span><\/h3>\n<\/li>\n<\/ul>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">Accordingly, the Internet user is advised to open the shipment in the presence of the supplier to ensure that the goods are not damaged.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">If an Internet user, through his actions, leads to a recurring loss, among other things. by not receiving orders, <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a> <\/span>reserves the right to block your Internet account and IP address.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Free delivery<\/strong><\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span> offers free delivery of products ordered on <a style=\"color: rgba(22, 17, 10, 0.94);\" href=\"http:\/\/www.onvolt.pl\"><span style=\"text-decoration: underline;\">www.onvolt.pl<\/span><\/a> in case:<\/span><\/h3>\n<ul>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">the value of the order placed exceeds PLN 200 for collection at DPD Pickup points,<\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">the value of the order placed exceeds PLN 400 for collection in 24\/7 Parcel Lockers.<\/span><\/h3>\n<\/li>\n<\/ul>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Delivery price<\/strong><\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The price of delivery will be added to the price of the order each time, which the Internet user will be obliged to pay to each vendor (<span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span>) separately in accordance with the choice made by the Internet user of the method of delivery of individual items of the order.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">In the case of goods ordered onvolt.pl from <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span>, the price of delivery will be added to the price of the order each time:<\/span><\/h3>\n<ul>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">the value of the order placed will not exceed PLN 200 for delivery to a DPD Pickup point,<\/span><\/h3>\n<\/li>\n<li>\n<h3>the value of the order placed will not exceed PLN 400 for delivery to a 24\/7 Parcel Lockers.<span style=\"color: rgba(22, 17, 10, 0.94);\"><\/span><\/h3>\n<\/li>\n<\/ul>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span> reserves the right to temporarily change the delivery price for products ordered from <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span> <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">onvolt.pl <\/a><\/span>in connection with ongoing promotional actions. <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span> in the case of conducting such a promotional action will each time inform the Internet user about its terms.<\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>VI. Cookie policy<\/strong><\/span><\/h2>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Basic information<\/strong><\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span> may use information stored by the server on the Internet user&#8217;s computer, which is then read every time the Internet browser is connected (so-called cookies). Cookies are used by the Online Store for statistical purposes, to operate the site and during the shopping process, mainly to remember the settings of the Internet user, such as:<\/span><\/h3>\n<ul>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">products added by the Internet user to the shopping cart,<\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">store selected by the Internet user,<\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">last selected point when placing an order,<\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">storing information such as passwords and logins, making it faster and easier to use the site.<\/span><\/h3>\n<\/li>\n<\/ul>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The Internet user can delete the stored cookies at any time, as well as block the possibility of storing them, by changing the settings of their web browser. However, please note that not accepting cookies may cause difficulties in using the Online Store.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">Below are links to information on how to change privacy settings for popular web browsers, prepared by the manufacturers of this software:<\/span><\/h3>\n<ul>\n<li>\n<h3><span style=\"text-decoration: underline; color: rgba(22, 17, 10, 0.94);\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"https:\/\/support.microsoft.com\/en-gb\/hub\/4338813\/windows-help\">Internet Explorer<\/a><\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><a style=\"color: rgba(22, 17, 10, 0.94);\" href=\"https:\/\/support.mozilla.org\/pl\/products\/firefox\/privacy-and-security\"><span style=\"text-decoration: underline;\">Firefox<\/span><\/a><\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><a style=\"color: rgba(22, 17, 10, 0.94);\" href=\"https:\/\/help.opera.com\/en\/latest\/web-preferences\/#cookies\"><span style=\"text-decoration: underline;\">Opera<\/span><\/a><\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"text-decoration: underline; color: rgba(22, 17, 10, 0.94);\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"https:\/\/support.google.com\/chrome\/answer\/114836?hl=pl\">Chrome<\/a><\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"text-decoration: underline; color: rgba(22, 17, 10, 0.94);\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"https:\/\/support.apple.com\/safari\">Safari<\/a><\/span><\/h3>\n<\/li>\n<\/ul>\n<h4><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h4>\n<h2 style=\"text-align: center;\"><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>VII. Reservation of ownership<\/strong><\/span><\/h2>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Basic information<\/strong><\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span> retains ownership of the goods ordered by the Internet user until the price is paid in full.<\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>VIII. Salvatorian clause<\/strong><\/span><\/h2>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Basic information<\/strong><\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">These General Terms and Conditions of Sale include all provisions contained herein. The failure of any party to exercise one or more of the rights provided for in these General Terms and Conditions of Sale shall not constitute a waiver of that right or rights.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">If one of the provisions of these General Terms and Conditions of Sale is invalid, the remaining provisions shall remain in force.<\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>IX. Applicable law<\/strong><\/span><\/h2>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Basic information<\/strong><\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">These General Terms and Conditions of Sale are subject to Polish law. If the Internet User makes a purchase as part of their business activity, any disputes arising from the agreement concluded with OnVolt Urba\u0144ski Sp. k. will be resolved by the court with jurisdiction over the seat of <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span>.<\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>X. Personal information<\/strong><\/span><\/h2>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Basic information<\/strong><\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">All information about <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span> &#8216;s data processing rules for the Online Store can be found on the website &#8220;<span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"https:\/\/onvolt.pl\/en\/privacy-policy\/\">Privacy Policy<\/a><\/span>&#8221; available at <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span><\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>XI. Replacement and return of non-defective goods. Right of withdrawal<\/strong><\/span><\/h2>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Replacement of goods conforming to the contract<\/strong><\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">An Internet user with an account on www.onvolt.pl, regardless of the right to withdraw from the contract provided for by the Consumer Rights Act of May 30, 2014 (Journal of Laws of 2014, item 827, as amended) (see below &#8220;Right of withdrawal&#8221;), may within 14 days exchange the purchased from the  <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span> on <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">onvolt.pl<\/a><\/span>, the non-corresponding goods, in their entirety, in a non-deteriorated condition, in the original packaging for any goods available in the <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">onvolt.pl<\/a><\/span> offer sold by OnVolt Urba\u0144ski Sp. k., included in the price of the goods exchanged by the Internet User. The Internet User cannot exchange goods purchased from <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span> for other goods that are sold on <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">onvolt.pl<\/a><\/span>.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">If the Internet user wishes to exchange goods, he should contact <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span>&#8216;s customer service (<span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"mailto:sklep@onvolt.pl\">sklep@onvolt.pl<\/a><\/span>).<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The Internet user is obliged to carefully pack the goods and attach the order number from the website <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">www.onvolt.pl <\/a><\/span>to the shipment.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">In the event of an exchange of goods, only goods returned in full, in undamaged condition, in the original packaging and bearing the order number will be accepted. Otherwise, the return for exchange will be considered not made and onvolt.co.uk will not be obliged to refund the funds.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Right of withdrawal<\/strong><\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">An Internet user who is (1) a natural person, making purchases in the online store <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">www.onvolt.pl,<\/a><\/span> to the extent unrelated to his\/her business or professional activity (consumer) and (2) a natural person conducting business activity (in the form of a sole proprietorship) who concludes with another entrepreneur an agreement directly related to his\/her business or professional activity, but not of a professional nature, has the right to withdraw from the agreement within 14 days from the date of delivery of the goods, by submitting a written declaration to<span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\"> OnVolt<\/a><\/span> (in the case of products ordered at onvolt.pl).<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The Internet user is not obliged to provide a reason for withdrawal.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The Internet user may withdraw from the agreement concluded with <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span> Urba\u0144ski Sp. k. by submitting a written declaration to OnVolt or by electronically contacting <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span> Customer Service (<span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"mailto:sklep@onvolt.pl\">sklep@onvolt.pl<\/a><\/span>).  <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The right to withdraw from the agreement concluded with OnVolt Urba\u0144ski Sp. k. on <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">onvolt.pl<\/a><\/span> will be exercised at the expense of the Internet User in accordance with the conditions described below. <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span> does not accept any parcels sent &#8220;cash on delivery&#8221;.  <\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Refund in case of withdrawal<\/strong><\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">If the right of withdrawal is exercised, the return of the performance paid by the Internet user, shall be made immediately, but no later than 14 days from the date of acceptance of the return at the <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span> warehouse (for goods purchased <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">onvolt.pl<\/a><\/span>). In accordance with Article 32, Article 33 and Article 34, paragraph. 2 of the Law of June 24, 2014. on consumer rights, the refund includes the price of the goods and the lowest available shipping cost on <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">onvolt.pl<\/a><\/span>.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The Internet user is obliged to return the goods to <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt <\/a><\/span>(in the case of goods purchased <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">onvolt.pl<\/a><\/span>) immediately, but no later than within 14 days from the day on which he withdrew from the contract.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">In the case of payment by bank transfer, the refund is made directly to the Internet user&#8217;s bank account, using the account from which payment for the order was made.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">In the case of cash-on-delivery payment, made at the time of collection from the courier or InPost parcel machine, the refund is made to the bank account number indicated by the Internet user. It should be sent by email indicating the order number to <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span>&#8216;s Customer Service (<span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"mailto:sklep@onvolt.pl\">sklep@onvolt.pl<\/a><\/span>).<\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>XII. Entitlements in case of defective goods or their non-conformity with the contract, warranty<\/strong><\/span><\/h2>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Non-conformity of goods with the contract<\/strong><\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">In accordance with the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended), if the product is inconsistent with the contract, the Internet User may request from OnVolt Urba\u0144ski Sp. k.: <\/span><\/h3>\n<ol>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">repairs to goods;<\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">exchange of goods.<\/span><\/h3>\n<\/li>\n<\/ol>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">In addition, if the product is inconsistent with the contract, the Internet User may submit a declaration of price reduction or withdrawal from the contract only if OnVolt Urba\u0144ski Sp. k.: <\/span><\/h3>\n<ol>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">refused to bring the goods into conformity with the contract;<\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">failed to bring the goods into conformity with the contract;<\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">tried to bring the goods into conformity with the contract, but the lack of conformity continues;<\/span><\/h3>\n<\/li>\n<\/ol>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">and in situations where:<\/span><\/h3>\n<ol>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">the lack of conformity of the goods with the contract is so significant that it justifies an immediate reduction in price or withdrawal from the contract;<\/span><\/h3>\n<\/li>\n<li>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">it is clear from <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span> &#8216;s statement or circumstances that it will not bring the goods into conformity with the contract within a reasonable time or without undue inconvenience to the Internet user.<\/span><\/h3>\n<\/li>\n<\/ol>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The reduced price must remain in such proportion to the contract price as the value of the non-conforming goods remains to the value of the conforming goods.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span>, in accordance with the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended) may make an exchange when the Internet User requests a repair may make an exchange when the Internet User requests an exchange if bringing the goods into conformity with the contract in the manner chosen by the Internet User is impossible or would require excessive costs. If both repair and exchange are impossible or would require excessive costs, OnVolt Urba\u0144ski Sp. k. may refuse to bring the goods into conformity with the contract.   <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><a style=\"color: rgba(22, 17, 10, 0.94);\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a> is liable for non-conformity of goods with the contract (warranty) if the non-conformity is discovered before the expiration of two years from the delivery of these goods to the Internet user.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">OnVolt Urba\u0144ski Sp. k. reserves that the above rights apply to the Internet User only in the scope of the purchase (1) of consumer goods by the consumer, i.e.   the acquisition of goods by an individual for a purpose unrelated to his professional or business activity, and (2) an individual engaged in business activity (in the form of a sole proprietorship) who enters into a contract with another entrepreneur directly related to his business or professional activity, but not of a professional nature for him.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">To the extent not regulated in these General Terms and Conditions of Sale, the relevant provisions of the Consumer Rights Act of May 30, 2014 (Journal of Laws of 2014, item 827, as amended) shall apply.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Complaint process<\/strong><\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">Goods purchased on onvolt.pl can be claimed (exercise warranty rights) online (for all products purchased on <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">onvolt.pl<\/a><\/span>) upon presentation of proof of purchase (e.g. invoice), indication and description of the defect and after delivery of the defective product.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">In order to complain about the goods via the Internet, it is necessary to send to the e-mail address <a style=\"color: rgba(22, 17, 10, 0.94);\" href=\"mailto:sklep@onvolt.pl\">sklep@onvolt.pl<\/a> photographs in appropriate quality, documenting the defect of the product along with a description of the damage and the order number (if it is impossible to capture the defect by means of a photograph, it should be appropriately described). In the event of problems with the recognition of a complaint, a BOK employee may contact the Internet user by e-mail or telephone and ask to send the defective goods. At the same time we would like to point out that failure to deliver defective goods in a situation where verification of the defect claimed by the Internet user is impossible on the basis of photos and description sent will result in ineffective filing of a complaint. Thus, the time limit for responding to the Internet user&#8217;s warranty claims (14 days) will not begin to run.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">After inspection of the goods by an employee of <a style=\"color: rgba(22, 17, 10, 0.94);\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a>, who will, in particular, check whether the goods are subject to the warranty, an appropriate decision will be issued taking into account the demands of the Internet user.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">The photo sent to <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span> in connection with the complaint process may not include the image of the person making the complaint, as well as any other third party. If the photo contains the image of any person, the photo will be removed and you will be informed and asked to send a photo showing only the advertised product.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">If the cause of the defect falls within the scope of the warranty, and the goods cannot be repaired or replaced with an identical or equivalent one, the value of the goods will be returned to the Internet user in the form of a shopping voucher or in cash &#8211; at the Internet user&#8217;s choice.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">In all cases where the defect falls within the scope of the warranty, the most favorable solution will be presented to the Internet user, taking into account the request of the Internet user (replacement of the defective part, replacement of the goods, price reduction or withdrawal from the contract).<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Warranty<\/strong><\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">If the goods are marked with the term &#8220;warranty&#8221; <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span> provides a warranty for the period indicated in the product description. The territorial scope of the warranty covers the territory of Poland, unless anything else is stipulated on the page of the corresponding product. The warranty covers replacement of parts with new ones and repair. However, the warranty does not apply to problems caused by negligence, damage or misuse of the goods by the Internet user. <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span> recommends following the instructions for use and repair.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Repair of goods during the warranty period ( <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span> warranty)<\/strong><\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">If the goods belonging to the Internet user prove to be defective during the warranty period provided by <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span>, report to the BOK of <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt.pl<\/a><\/span> (<span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"mailto:sklep@onvolt.pl\">sklep@onvolt.pl<\/a><\/span>) with proof of purchase.<\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">After the goods have been inspected by an <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span> employee, who will specifically check whether the goods are under warranty, they will be repaired or replaced according to standard procedure. If the cause of the defect falls within the scope of the warranty, and the goods cannot be repaired or replaced with identical or equivalent ones, the value of the goods will be refunded to the Internet user in the form of a shopping voucher or in cash &#8211; at the Internet user&#8217;s choice or due to the form of payment that was used in the purchase process. In all cases where the defect is within the warranty provided by <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span>, the most favorable solution (replacement of the defective part, replacement of the goods or refund) will be presented to the Internet user.<\/span><\/h3>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>XIII. Amendment of the general terms and conditions of the contract<\/strong><\/span><\/h2>\n<p><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/p>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"><strong>Basic information<\/strong><\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\"> <\/span><\/h3>\n<h3><span style=\"color: rgba(22, 17, 10, 0.94);\">These General Terms and Conditions of Sale are subject to change. The amendment to the General Terms and Conditions of Sale shall take effect on the date specified by <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">OnVolt<\/a><\/span>, no less than 7 days after the revised General Terms and Conditions of Sale are made available on <span style=\"text-decoration: underline;\"><a style=\"color: rgba(22, 17, 10, 0.94); text-decoration: underline;\" href=\"http:\/\/www.onvolt.pl\">www.onvolt.pl<\/a><\/span>. Orders placed by Internet users prior to the entry into force of amendments to the General Terms and Conditions of Sale are carried out in accordance with the existing General Terms and Conditions of Sale.<\/span><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms &amp;Conditions of the OnVolt.pl online store (hereinafter referred to as &#8220;regulations&#8221;) I. Preliminary provisions The online store operating at https:\/\/www.onvolt.pl is an online trading and service platform (hereinafter referred to as &#8220;onvolt.pl&#8221; or &#8220;www.onvolt.pl&#8221; or &#8220;OnVolt&#8221; or &#8220;Online Store&#8221; or &#8220;Platform&#8221;) operated by: OnVolt Urba\u0144ski Sp. k., with its registered office in \u0141\u00f3d\u017a, at [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-7238","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/onvolt.pl\/en\/wp-json\/wp\/v2\/pages\/7238","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onvolt.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onvolt.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onvolt.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onvolt.pl\/en\/wp-json\/wp\/v2\/comments?post=7238"}],"version-history":[{"count":9,"href":"https:\/\/onvolt.pl\/en\/wp-json\/wp\/v2\/pages\/7238\/revisions"}],"predecessor-version":[{"id":25209,"href":"https:\/\/onvolt.pl\/en\/wp-json\/wp\/v2\/pages\/7238\/revisions\/25209"}],"wp:attachment":[{"href":"https:\/\/onvolt.pl\/en\/wp-json\/wp\/v2\/media?parent=7238"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}