{"id":7200,"date":"2021-01-20T10:58:37","date_gmt":"2021-01-20T09:58:37","guid":{"rendered":"https:\/\/onvolt.pl\/returns-and-complaints\/"},"modified":"2025-03-19T11:18:31","modified_gmt":"2025-03-19T10:18:31","slug":"returns-and-complaints","status":"publish","type":"page","link":"https:\/\/onvolt.pl\/en\/returns-and-complaints\/","title":{"rendered":"Returns and complaints"},"content":{"rendered":"

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\n Return<\/em>
\n<\/strong> – You can return the goods purchased from us within 14 days, without giving any reason. This period begins with the delivery of the Product to the Consumer or a person other than the carrier designated by the Consumer.<\/span><\/h2>\n

In order to take advantage of the return, it is required to submit a declaration of withdrawal from the contract (form<\/a> <\/span>download here<\/a><\/span>). Such statement should be sent to us by e-mail to sklep@onvolt.pl<\/a><\/span> or by regular mail to: OnVolt Urbanski Sp. k. \/ OnVolt.pl, \u0141abentowicza 10, 95-050 Konstantyn\u00f3w \u0141\u00f3dzki. Detailed information regarding the return of goods is part of Store regulations<\/span><\/a><\/span><\/h2>\n

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\n Complaint<\/em>
\n<\/strong> – We make every effort to ensure that the products and services we offer are of the highest quality and meet your expectations. However, if you are not satisfied with their performance, or have noticed another defect, please feel free to contact us to solve the problem.<\/span><\/h2>\n